Privacy Policy
Hum aapse sirf wahi jankari lete hain jo mobile bechne aur uska bill (invoice) banane ke liye zaroori hoti hai:
- Personal Info: Aapka naam aur mobile number.
- Device Information: Aapke khareede gaye phone ka Brand, Model, aur IMEI number / Serial Number (yeh warranty aur bill verification ke liye zaroori hai).
- Transaction Info: Bill amount, purchase date, aur payment mode (Cash, UPI, ya Card).
Shree Kamal Mobiles & More par hum aapki privacy (gopniyata) ka poora samman karte hain. Yeh Privacy Policy batati hai ki hum naya mobile bechte waqt aapka kaunsa data collect karte hain aur uska kaise istemaal karte hain.
1. Hum Kaunsa Data Collect Karte Hain?
Hum aapse sirf wahi jankari lete hain jo naya mobile bechne aur bill banane ke liye zaroori hoti hai:
- Personal Info: Aapka naam, mobile number, aur address.
- Government ID (KYC): Aadhaar Card, PAN Card, ya Voter ID (sirf tabhi, jab aap phone finance/EMI par lete hain).
- Device Information: Jo phone aap kharid rahe hain uska Brand, Model, aur IMEI/Serial Number (bill par print karne aur company warranty ke liye).
- Transaction Info: Bill amount, kharidne ki tareekh, aur payment mode (UPI, Cash, Card, ya EMI).
2. Aapke Data Ka Kya Istemaal Hota Hai?
Hum aapke data ka use sirf neeche diye gaye kaamo ke liye karte hain:
- Aapke naam par GST Bill ya Invoice generate karne ke liye.
- Mobile phone ki warranty claim ya भविष्य me bill gum hone par aapke record ko verify karne ke liye.
- Agar aap chahein, toh aapko naye models, offers, ya discounts ki jankari SMS/WhatsApp par bhejne ke liye.
3. Data Sharing (Hum kiske sath share karte hain?)
Hum aapka data kisi bhi teesre vyakti (third-party) ko nahi bechte hain. Aapka data sirf tabhi share kiya jata hai jab:
- Government Authorities: Kanoon ya tax regulations (GST) ke mutabik bill ka record dikhana zaroori ho.
- Brand/Service Center: Agar aapke phone me koi dikkat aati hai aur warranty verify karne ke liye company ko bill details chahiye hon.
2. Aapke Data Ka Kya Istemaal Hota Hai?
Hum aapke data ka use sirf in kaamo ke liye karte hain:
- Aapke naam ka sarkari GST Bill / Invoice banane ke liye.
- Phone ki brand warranty ko activate aur verify karne ke liye.
- Agar aap phone EMI par le rahe hain, toh aapki request par finance company ko details dene ke liye.
- Future me kisi naye phone ke launch, offer, ya discount ki jankari SMS/WhatsApp par dene ke liye.
4. Data Security (Suraksha)
Aapka data (chahe hamare billing software me ho ya cash memo register me) poori tarah surakshit rakha jata hai taaki koi iska galat istemaal na kar sake.
5. Aapke Adhikar (Your Rights)
Aap jab chahein humse pooch sakte hain ki aapka kya data hamare paas save hai. Agar aap nahi chahte ki hum aapko offers ke message bhejein, toh aap hume mana kar sakte hain.
3. Data Sharing (Hum kiske sath share karte hain?)
Hum aapka data kisi teesre vyakti ko bechte nahi hain. Aapka data sirf tabhi share hota hai jab:
- Finance Partners: Agar aap phone finance (Bajaj Finserv, Home Credit, etc.) par le rahe hain.
- Government Authorities: Agar kanoon ya GST rules ke mutabik koi verification manga jaye.
6. Contact Information
Agar aapko is policy se juda koi sawal hai, toh aap hamari shop par aakar contact kar sakte hain:
- Shop Name: Shree Kamal Mobiles & More
- Location: Darbhanga, Bihar
4. Data Security (Suraksha)
Aapka data (chahe wo bill book me ho ya computer me) poori tarah surakshit rakha jata hai aur kisi anjaan vyakti ke sath share nahi kiya jata.
5. Aapke Adhikar (Your Rights)
Aap jab chahein humse pooch sakte hain ki aapka kya data hamare paas save hai. Agar aap chahte hain ki hum aapko offers ke message na bhejein, toh aap hume batakar apna number list se hatwa sakte hain.
6. Contact Information
Agar aapko koi sawaal hai, toh aap hamari shop par aakar contact kar sakte hain:
- Shop Name: Shree Kamal Mobiles & More
- Location: Darbhanga, Bihar
Aap chahein toh is text ka printout lekar apni shop par rakh sakte hain.
Kya aap computerized GST billing software use karte hain ya hath se likhne wali bill book par kaam karte hain? Main uske hisab se bill par likhne ke liye ek chota 2-line ka note bhi bana deta hoon.
Agar aap phone finance/EMI par bhi nahi dete hain (sirf cash ya online payment par bechte hain), toh mujhe batayein—main isme se government ID aur finance ka option bhi poori tarah hata dunga.
Response B
Response A is bet
Terms & Conditions
- Refund aur Return Policy: Ek baar bika hua mobile phone wapas (return) ya badla (exchange) nahi kiya jayega. Sourcing aur sales final hoti hain.
- Mobile Warranty: Phone ki kisi bhi takneeki kharabi (technical problem) ya manufacturing defect ki warranty seedhe Company ke Authorized Service Center se hi maniye hogi. Shop iske liye zimmedar nahi hogi.
- Bill / Invoice: Kharidari ka puka saboot sirf computer-generated GST invoice (bill) hi hoga. Warranty claim ke liye is bill ko surakshit rakhein.
- Kanooni Vivad (Legal Disputes): Kisi bhi tarah ke transaction ya kanooni vivad ka niptara sirf Darbhanga Court (Nyayalaya) ke adhikaar kshetra (jurisdiction) me hi hoga.